Research Report and Overview on Cloud Communication Platforms Market, 2017-2027

03/apr/2017 07:47:37 Ankush Nikam Contatta l'autore

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In the recent past, cloud communication technologies have earned a place as one of the most advanced way of cloud computing. Today's Mobile Workforce is connected and are capable of working from anywhere. Thus, secure communications from any device and any location is essential. Cloud communications platforms developers embed voice, messaging and video directly into software applications, Which Provide organizations with greater flexibility, scalability and business agility, while saving significant costs over the long term. Also It has led to easier communication with the communication with customers primarily through social, mobile and online systems. Moreover, the cloud communications platforms Enables enterprises to build, deploy, and scale Their communications systems through solutions such as Unified Communication and Collaboration (UCC / UCaaS), Voice over Internet Protocol (VoIP), Web Real-Time Communication (WebRTC), and Interactive Voice Response (IVR).

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Cloud Communication Platforms Market: Drivers and Restraints

The evolving work culture in organizations in various industries are widely Adopting the trends of bring your own device have Increased the demand for cloud communications platforms alongside. In addition to this some of the prominent drivers for cloud communications platforms market are factors such as cost and benefits provided over rigid nature of traditional communication systems, and growing demand for customer-centric solutions, among others. On the other hand, factors such as high initial investment, dependence on third parties for cloud services and security and privacy issues associated with cloud may act as a major restraint for the cloud communications platforms market.

Cloud Communication Platforms Market: Segmentation

Cloud communications platforms market can be segmented on the basis of solution, deployment type, service, end users, and vertical regions. On the basis of solution the cloud communications platforms market can be segmented into unified communications and collaboration, mobility, voice over internet protocol (VoIP), application programming interface, interactive voice response, real-time web communication, reporting and analytics and others. On the basis of the cloud deployment type communications platforms market can be segmented as private cloud, public cloud and hybrid cloud. Whereas the service segment in the cloud communications platforms market may include managed services, training, consulting, maintenance, and others. End user segment in the cloud communications platforms market can be categories into SMEs and large enterprises. The vertical segment may include retail, healthcare, BFSI, transportation, media and entertainment, government, and others. Regionally, cloud communications platforms market can be segmented into North America, Latin America, Eastern Europe, Western Europe, Asia Pacific excluding Japan, Japan, and Middle East and Africa.

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Cloud communications platforms Market: Regional Outlook

Cloud communications platforms market is dominated by the North America and Western Europe region. North American dominance is Attributed to the wide presence of key cloud platforms communications providers, as well as US is Considered as the high adopters of connected technology. On the other hand, Asia Pacific Excl. Japan, and Japan is expected to grow at a Significantly as Compared to the other region in the cloud communications platforms market and will see a good growth rate in the future. Asia Pacific Excl. Japan is expected to great opportunities cloud communication platforms market two to product differentiation and competitive pricing among telecommunication service providers as well as remarkable growth of the BPO sector in the region. Eastern Europe, Latin America and MEA is expected to see a moderate growth rate in the cloud communications platforms market.

Cloud communications platforms Market: Competition Landscape

Among the prominent players Involved in cloud communications platforms market, companies such as Cisco Systems, Inc., Twilio, Inc., Avaya, Inc., Huawei Technologies Co., Ltd., among others are Is focusing on organic as well as inorganic strategies to Strengthen Their position in the cloud communications platforms market. For instance, in October 2016, Cisco Systems, Inc. launchedCision Cloud Communication - an integrated platform, That enable enterprises to execute communication strategy in a unified way across earned, paid, and owned channels.  

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