Often one knows that the hair will fall 2/3 days before, by what one begins to have pain, and when one touches the hair start to leave and there is no bulb.
The ! It must be called no matter what time it is clip in hair, late at night, or early in the morning it does not matter, Chantal reminds you if it is not next to the phone and you agree to an appointment So that it comes as soon as possible to cut your hair as short as possible.
As short as possible so that at the time of the fall, it is less shocking emotionally, + there is length + one has the impression of losing.
(If the hair is psychologically long it is atrocious to see them fall ...)
Chantal is for the sweetness, if it is necessary to do it in several times she does not care, its purpose is to not have a client in tears in the chair!
If it needs to move several times it's OK!
During these appointments, you get to know each other, you speak wigs, you choose the hairstyle and all that ...